Child Safety Standards
At Swap, ensuring the safety of our younger users is a top priority. While our platform is primarily designed for users above 13 years old, we adhere to rigorous child safety standards to ensure a secure and age-appropriate experience for everyone.
1. Age-Appropriate Usage
- Minimum Age Requirement: Swap is not intended for children under the age of 13. Users must meet this age requirement to register and use the app.
- Account Creation: During registration, users are required to confirm their age to comply with this policy.
2. Content Moderation
- Prohibited Content: We do not allow inappropriate, explicit, or harmful content, including listings, messages, or images, to be shared on our platform.
- Monitoring and Reporting: Swap uses automated systems and manual review processes to monitor and flag inappropriate content. Users can also report content they find unsuitable, which will be promptly reviewed and removed if necessary.
3. Parental Guidance
- Parental Oversight: We encourage parents or guardians to supervise their children’s app usage if minors aged 13-17 are using the platform.
- Education: We provide resources to help parents understand how Swap works and how to guide their children in using the app responsibly.
4. Data Collection and Privacy
- Limited Data Collection: Swap collects only the information necessary to operate the platform effectively. We do not knowingly collect, store, or share personal information from users under 13.
- Data Deletion Requests: If a parent or guardian discovers that their child under 13 has created an account, they can contact us at [email protected] to request immediate deletion of their child’s account and associated data.
5. Secure Interactions
- Privacy Settings: Swap provides users with customizable privacy settings to control what information is visible to others on the platform.
- User Verification: We encourage users to verify their accounts to create a more trustworthy environment and minimize risks from unverified accounts.
6. Safe Communication
- Chat Monitoring: Messaging features are designed to prevent the sharing of sensitive personal information. Messages are monitored for harmful or inappropriate language using automated systems.
- No External Links: The platform restricts users from sharing external links to ensure the safety of interactions.
7. Education and Awareness
- Safety Tips: We offer guidelines and tips within the app to help users understand how to interact safely and avoid potential risks.
- Regular Updates: Our team stays updated with the latest child safety standards and continuously implements necessary changes to ensure compliance.
Contact Us
If you have questions or concerns about Swap’s child safety standards, please contact us at [email protected].
We are committed to providing a safe and inclusive experience for all users and continuously strive to improve our child safety measures.